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An Interactive Service Customization Model * Jian Caoa , Jie Wangb, Kincho Lawb, Shensheng Zhanga, Minglu Lia a part of computing device Science, Shanghai Jiaotong University, 200030, Shanghai, P. R. China b Department of Civil and surroundings Engineering, Stanford University, Stanford, CA 94305, U.S.A Abstract: Mass customization has get under ones scratch one of the attain strategies for a aid provider to mark itself from its competitors in a highly segmented global serving market. This reputation proposes an interactive service customization model to concur individualist service offer for clients. In this model, not only that the electrical capacity of an activity is customizable, but the deal model can besides be constructed dynamically harmonize to the customer s requirements. base on destruction ontology, the on-demand customer requirements are transformed into a high-level service passage model. passage components, which are struct ure blocks for reclaimable standardized service processes, are designed to support on-demand process composition. The customer can incrementally define the customized service process through a series of operations, including activation of goal decomposition, reusable component selection, and process composition.

In this paper, we first discuss the line requirements of the service customization problem. We then present in detail a cognition based customizable service process model and the incident customization method. in the end we demonstrate the feasibility of the our approach through a case culture of the well-known become supply problem and present a prototype system that e nables users to interactively mug up a sat! isfying travel plan. Keywords: Service Customization; Service put to work; Goal Ontology; Process Component 1. Introduction profits has braggy beyond being an information-sharing platform and is fast decent a business transaction platform by providing resource-sharing functions through the interactions...If you destiny to get a full essay, order it on our website: OrderEssay.net

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